EMO360

Talent and management solutions designed to grow your business

At EMO 360, we combine people, processes, and technology to make your company more agile, profitable, and scalable.

Our Services

AREAS WE WORK IN

Real Estate

  • Lead management and scheduling of visits.
  • Property management (rent collection, maintenance).
  • Processing of lease and sale contracts.
  • Support in real estate marketing (posting on portals).
  • Customer service and post-sale follow-up.

Customer Service

  • Administrative Assistant
  • SEO Content Writer
  • Customer Service
  • Representative
  • Data Entry & Virtual Assistant
  • Outbound/Inbound Sales Reps
  • Multichannel contact centers (phone, chat, email, social media)
  • Claims and returns management
  • Satisfaction surveys and feedback analysis
  • Customer loyalty and retention programs

Recruitment

  • Vacancy posting and initial candidate screening.
  • HR & Recruitment Staff
  • Psychometric and technical tests application
  • Virtual interviews and process coordination.
  • Reference and background checks.
  • Onboarding and new employee document management.

Sales

  • Prospecting and lead generation.
  • Outbound and inbound call management.
  • Follow-up and sales closing.
  • Order and quotation administration.
  • Post-sale support and customer retention.

Financial Services

  • Loan Processors / Loan analyst
  • Administrative Assistant
  • Accounts payable and receivable processing.
  • Bank and accounting reconciliations.
  • Payroll management.
  • Risk and fraud analysis.
  • Customer service for financial products (cards, loans)
  • Account Exec
  • Accounts Payable
  • Accounts Receivable
  • Payroll Support
  • Contabilidad

Technology

  • Web Developer
  • Remote technical support (help desk, incident resolution).
  • I.T. infrastructure management (server, network monitoring).
  • Software development and maintenance.
  • Cybersecurity services (monitoring, incident response).
  • Cloud migration and administration.

Marketing & Advertising

  • Digital campaign management (Google Ads, social media).
  • Content creation and administration (blogs, social media).
  • Metric analysis and marketing reports.
  • Graphic design and production of advertising material.
  • CRM management and marketing automation.

Legal

  • Document management and digital archiving (contracts, deeds, files).
  • Review and validation of contracts under predefined guidelines.
  • Compliance services (regulatory compliance and audits).
  • Legal research and preparation of reports.
  • Claims and litigation processing (administrative support).

E-commerce

  • Administrative Assistant
  • Customer Service
  • Representative
  • Sales Consultant
  • Account Manager
  • Technical Support

360° MODEL IN 4 STEPS

Transform your processes, gain efficiency.

Diagnosis

Operational and process consulting

Design

Outsourcing model design

Implementation

Implementation and ongoing follow-up

Continuous Follow-up

Reporting and KPI control

which model fits you best?

Do you need
hire
talent
?

Recruitment

Do you need
increase
capacity
?

Outsourcing

Do you need
to redefine
processes
?

BPO/GBS Consulting

Your business can become more agile, efficient, and profitable with EMO 360°. Discover how outsourcing boosts your company’s productivity.